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How to Control Employee Behavior and Data Privacy in Contact Centers

Teams at contact centers process critical business data that varies from financial details to health records and other vital information. With growing future work and more contact center teams working in remote environments, it has become a challenge for managers to track their behavior and know how compliant their actions are. Why employee behavior and… Continue reading How to Control Employee Behavior and Data Privacy in Contact Centers

How User Behavior Analytics Helps Organizations Ensure Compliance at Work

At a time when organizations are shifting from the traditional way of working to future work, remote work is growing and bringing a mix of challenges and advantages for businesses. The advantages are many from saving operational costs to commute time and work flexibility, while challenges are equally no less from managing remote teams to… Continue reading How User Behavior Analytics Helps Organizations Ensure Compliance at Work

How to Ensure Compliance in Hybrid Work Environment

Employees working in compliance with business policies and regulations better contribute to data privacy and operational efficiency.    As more companies are shifting to hybrid work, it’s important for managers to find ways to ensure that employees are compliant with company policies and standard regulations. It can be a challenge, as employees working in-office and… Continue reading How to Ensure Compliance in Hybrid Work Environment

Violation Detection – Ensure clean desk compliance in remote work

The workers in remote environment process critical business and client data. Organizations with better control over their distributed workforce can maintain clean desk compliance to ensure data security.  What is clean desk compliance  Defining a set of rules for employees to follow at workplace to stay compliant with business policy/standard regulations.  Knowing whether your workforce… Continue reading Violation Detection – Ensure clean desk compliance in remote work

How wAnywhere leverages AI to maintain security & compliance across your remote work environment

Businesses with remote / hybrid workforce face the challenge of staying compliant with clean desk & security policies among their distributed employees. Remote employees have access to crucial business and user data.  Following are some of the potential ways that could put remote / hybrid employees’ security compliance and business data at risk:  In all the above scenarios, there is… Continue reading How wAnywhere leverages AI to maintain security & compliance across your remote work environment