The Challenge
After experiencing exponential growth, Funnl’s management expressed that monitoring the productivity of their remote workforce was a pressing challenge. As a remote-first organization, management lacked clear visibility into how their employees spent work hours and what tasks were being performed. This created gaps in resource management and made it difficult to identify possible productivity bottlenecks. Manual methods to track productivity fell short. As a result, managers spent a considerable amount of time ensuring team accountability, diverting them from more strategic initiatives. To optimize resource management, Funnl needed a robust solution to provide real-time productivity insights into their teams, ensuring they were spending their time efficiently and effectively.
Key Objectives
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A solution that accurately monitors their remote team's real-time productivity.
- To gain clear insights on what precisely their teams are working on at a particular time, helping them to manage their resources well.
- To support their teams and help their business to thrive smoothly by getting actionable in-depth productivity data.
Implementation of wAnywhere:
After thoroughly understanding Funnl’s requirements and expectations, wAnywhere’s expert team collaborated with Funnl’s IT department. The solution, hosted on wAnywhere’s server, was smoothly implemented within a single day. The fast, seamless deployment ensured that there was no disturbance in Funnl’s daily operations, and the team was up and running with the most advanced monitoring software almost instantly.
The Solution
wAnywhere provided Funnl with a comprehensive, highly customizable productivity monitoring system designed to meet their exact needs. wAnywhere’s productivity monitoring solution accurately captured real-time productivity metrics, including:
- Active time
- Break time
- Idle time
- Auxiliary time (enables employees to manually log their productive hours during activities like fieldwork or meetings)
- Web usage
- App usage
The system monitors employee activities as soon as they log in or start their system. The solution offers actionable, in-depth visual productivity reports, downloadable in various formats for data-driven decisions.
Real-time screenshots of employees’ desktops were captured to know their activities at any given time. The screenshot capture time is customizable according to specific needs and duration. An extra layer of security was provided by tracking and monitoring all activities, reducing the risk of unauthorized actions.
The Results
wAnywhere delivered measurable improvements for Funnl:
- A remarkable 52% increase in team productivity.
- Enhanced visibility enabled managers to make real-time data-driven decisions, improving overall efficiency.
- Increased focus among employees, reducing time spent on non-work-related activities.
- The screenshot capture feature allowed for quick intervention if employees were off-task, boosting accountability across the workforce.