Managing aux time helps organizations / BPOs know work status of their remote teams / agents. By tracking aux time, businesses ensure workforce utilizes it for needed tasks. What is Aux time Time allocated to help workforce perform job-related tasks i.e., after-call work (ACW) / email, etc. in BPOs, meeting / presentation, etc. in other… Continue reading Aux time – Track work status of remote teams/BPO agents
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