Employee Monitoring in the Modern Workplace

The shift towards future work encourages more organizations and their teams to work in distributed environments. With growing remote work, concerns are equally growing for organizations to manage remote workforce and maintain employee productivity in distributed work. Even industries like BPOs and Contact Centers with remote teams processing vital information, including health, finance, and other… Continue reading Employee Monitoring in the Modern Workplace

7 Most Pressing Challenges and Solutions for BPOs in Remote Work

BPO businesses operating in remote environment struggle to know how productive their teams work, how compliant their actions are, what Aux Time they use and for what purpose, what activities they do, and what are their active, idle, and break times. The challenges can even be more, and so are the solutions. Let’s first discuss… Continue reading 7 Most Pressing Challenges and Solutions for BPOs in Remote Work